Privacy Policy | Vektor Space

Vektor Space ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

When you submit inquiries, project briefs, or contact forms, we collect information including:

Name, email address, phone number, company name
Project details, workspace requirements, and business objectives
Property information, floor plans, and site photographs
Financial information (budget ranges, company size)
Communication preferences and project timeline

Usage Information

We automatically collect:

Browser type, IP address, and device information
Pages visited, time spent on each page, and navigation patterns
Referral sources and search terms used to find us
Cookies and similar tracking technologies

Project Information

For active projects, we may collect:

Building specifications and technical documentation
Organizational structure and workflow information
Occupancy and utilization data from sensors and monitoring systems
Employee feedback and satisfaction survey responses

2. How We Use Your Information

We use collected information to:

Respond to inquiries and provide requested services
Develop project proposals and workspace strategies
Monitor and optimize our website and services
Send marketing communications (with your consent)
Comply with legal and regulatory requirements
Improve our services through analytics and feedback
Prevent fraud and enhance security
Create anonymized, aggregated insights for industry analysis

3. Data Security

We implement comprehensive security measures including:

Encryption of data in transit (HTTPS/TLS) and at rest (AES-256)
Secure server infrastructure with regular security audits
Access controls limiting data access to authorized personnel only
Regular vulnerability assessments and penetration testing
Employee training on data protection and privacy practices

While we strive to protect your information, no system is 100% secure. We cannot guarantee absolute security of your data.

4. Third-Party Services

We may share information with:

Contractors and consultants (architects, engineers, technology vendors)
Payment processors and financial institutions
Cloud hosting providers and analytics services
Legal and compliance advisors
Insurance providers

All third-party service providers are contractually obligated to maintain confidentiality and use data only as necessary to provide services. We do not sell or rent personal information to third parties for marketing purposes.

5. Cookies and Tracking

We use cookies to:

Maintain your session and remember preferences
Analyze website usage and improve user experience
Track marketing campaign effectiveness
Provide personalized content recommendations

You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

6. Your Privacy Rights

Under the Digital Personal Data Protection Act, 2023 (DPDP Act), you have the right to:

Access: Request access to personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your data, subject to legal obligations
Portability: Receive your data in a structured, machine-readable format
Withdraw Consent: Withdraw consent for processing at any time
Lodge Complaint: File complaints with the Data Protection Board

7. International Transfers

Your data may be transferred to countries other than India if necessary for service delivery. We ensure such transfers comply with applicable data protection laws and include appropriate safeguards.

8. Contact Us

For privacy inquiries, requests, or complaints, contact:

Data Protection Officer

Vektor Space

Email: hello@vektorspaces.com

Phone: +91-20-4860-0000

Address: Pune, Maharashtra, India

9. Policy Updates

We may update this Privacy Policy to reflect changes in practices, technology, or legal requirements. Significant changes will be communicated via email or website notification. Your continued use of our services constitutes acceptance of updated policies.

Compliance Notice: This Privacy Policy is designed to comply with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and other applicable Indian data protection regulations. We are committed to transparency and protecting your privacy rights.