Genesis Global Services

Global Capability Center · Hinjewadi Phase II, Pune

150,000

Sq Ft

1,200

Workstations

22 Weeks

Delivered

35%

Energy Savings

₹0

Cost Overrun

Project Details

Client: Genesis Global Services
Sector: IT / GCC
Location: Hinjewadi Phase II, Pune
Scale: 150,000 sq ft · 4 floors
Headcount: 1,200 seats (peak 1,450)
Timeline: 22 weeks fit-out
Handover: Day-zero snag-free

Scope Delivered

Workplace Strategy
Space Planning & Design
Civil & MEP Fit-out
Furniture Procurement (FF&E)
IoT & Smart Access
AV / VC Infrastructure
Biophilic Landscaping
Post-Occupancy Optimization

Start a Similar Project

The Challenge

Scaling from 400 to 1,200 seats without disrupting live operations

Genesis Global Services — a Fortune 500 subsidiary managing analytics and back-office operations for European markets — needed to triple its Pune headcount within a single fiscal year. Their existing 48,000 sq ft facility at Hinjewadi was critically overcrowded, with 400 staff sharing space designed for 250. Attrition was rising. Two key client contracts depended on headcount commitments by Q2.

The constraints were severe: the new four-floor shell was raw concrete. Budget was fixed. The parent company's global real estate team in Amsterdam had to sign off on design. And the facility had to be ready 22 weeks from lease execution — a timeline considered impossible by two other vendors who walked away from the brief.

"Two vendors told us 30+ weeks minimum. Vektor Space came in, understood the brief in one meeting, and handed over a snag-free floor in week 22. I've delivered GCCs across three continents. This was the smoothest I've seen."

Rohan Verma

VP Real Estate & Facilities, Genesis Global Services

Our Approach

Strategy-first. Parallel execution. Single accountability.

4-Week Discovery Sprint

We embedded a workplace strategist on-site at Genesis's existing office for two weeks, mapping actual vs. planned utilisation using badge data and floor sensors. The finding: 62% of enclosed offices were occupied less than 3 hours/day. This unlocked an Activity-Based Working brief that reduced the per-seat footprint from 125 sq ft to 98 sq ft — freeing up space for high-value amenity that drives retention.

Design in VR, Approved Remotely

Amsterdam stakeholders reviewed the design in a fully immersive VR walkthrough rather than 2D CADs. All 14 design queries were resolved in a single 90-minute session, compressing a process that typically takes 3–4 weeks of email rounds into a single afternoon. Design freeze was achieved in week 6.

Parallel Execution Across All Trades

Rather than sequential civil → electrical → data → fit-out, we ran all major trades in parallel using a four-floor sequencing model. Civil and MEP completed floors 1 and 2 while floors 3 and 4 were being designed and procured. Furniture was pre-staged at a Chakan warehouse, delivered in three controlled waves. Zero rework due to coordination conflicts — a direct result of our BIM-coordinated execution model.

Smart Layer: IoT from Day One

All 1,200 workstations were wired for occupancy sensing. Smart access control by Lenel S2 was integrated with the corporate HRMS. The building's HVAC was connected to the BMS with demand-based ventilation, cutting energy costs by 35% versus the previous facility. A live dashboard gives the facilities team real-time floor maps — which zones are hot-desked today, where visitors are, and which meeting rooms to release.

The Results